Success story

Ale Frajda

See how OOS has helped customers who manage sports facilities streamline their business operations and improve the member experience

What problem did the client face and what solutions did they seek?

Our client was opening a new children’s playroom and was looking for a complete IT system to effectively manage the facility.

The process of selecting and implementing OOS

Sales

We installed the software on sales computers, configured fiscal printers and PAX Polish ePayments payment terminals.

Online zone

We have launched remote access for playroom managers and launched online birthday sales.

Training

We helped install the software and trained the crew in its use. The new skills acquired during the training will allow them to work effectively with the new software.

What the satisfied customer says about OOS

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Ale FrajdaWłaściciel

“We would like to express our great satisfaction with the cooperation with the company providing the OOS software. This company professionally helped us to adapt the right tools to our playroom, which significantly improved our efficiency and quality of service. Before opening, we also used the knowledge and experience of the software supplier many times, thanks to which we gained many valuable tips for the start.

Thanks to the support from OOS, we decided to separate sales in the cafe and reception areas. This turned out to be extremely useful, as it increased the transparency of transactions and improved guest service.

Additionally, the introduction of the kitchen module in our cafe brought excellent results. This module streamlines the work of our employees, which translates into faster and more effective customer service. Thanks to this, we can provide our guests with order fulfillment in a shorter time, which in turn affects their satisfaction and loyalty.

The employees of OOS demonstrated not only professional knowledge, but also great commitment to adapting the system to our needs. They professionally set up and automated our system, which significantly improved our daily work. In addition, the introduction of online booking is another innovation that has proven to be extremely beneficial. Thanks to it, our customers can easily and conveniently make reservations, and we can more effectively manage the availability and occupancy of our playroom.

Cooperation with the OOS software company is a great pleasure and benefit for us. Their solutions are modern, intuitive and tailored to our needs, and their technical support is always fast and professional. We highly recommend OOS as a solid and reliable business partner who is fully committed to the success of their customers.”